Frequently Asked Questions
What products does LM Hardware supply?
LM Hardware supplies a wide range of industrial and construction hardware, including tools, fasteners, safety equipment, electrical accessories, and project-based hardware supplies. If you cannot find a product on our website, feel free to contact us for sourcing assistance.
Do you serve both Malaysia and Singapore?
Yes. We serve customers in Malaysia and Singapore, including contractors, fabricators, trading companies, and project owners.
Do you accept bulk or project orders?
Yes. We specialize in bulk orders and project-based supplies. Please contact us with your specifications, quantities, and delivery timeline for a customized quotation.
Can I request a quotation before purchasing?
Yes. You may request a quotation via WhatsApp, Email, or the website enquiry form. Please include product name, quantity, delivery location, and required date for faster processing.
Do you provide delivery services?
Yes. We arrange local and cross-border delivery between Malaysia and Singapore. Delivery fees and lead times depend on order size and destination.
Can I purchase products directly from the website?
Yes. Our website supports Add to Cart and direct checkout, allowing you to place orders instantly.
Do I still need to request a quotation?
For standard products, you may purchase directly through the website. For bulk or project supplies, we recommend requesting a quotation for the best rates.
Is online payment secure?
Yes. All online transactions are processed through secure and encrypted payment gateways.
Will I receive an order confirmation after checkout?
Yes. You will receive an email confirmation with your order details once checkout is completed.
Can I mix online orders and manual enquiries?
Yes. You may purchase standard items online and contact us separately for custom or bulk requirements.
What payment methods do you accept?
We accept bank transfer, online transfer, and corporate payment arrangements (subject to approval). Full payment terms will be stated in the quotation.
How can I contact LM Hardware?
You may contact us via WhatsApp, Email, Phone, or the website contact form. Our team will respond during business hours.